8 steps · multiple handoffs · several days
- Receive inquiry
- Enter family information
- Review application
- Request missing documents
- Follow up with family
- Schedule visit or interview
- Prepare review and decide
- Communicate the decision
AI WORKS FOR EDUCATION
Make AI work
for education.
Save time. Improve experiences. Build better ways of working.
AI is already changing how teachers, leaders and school teams work. We help schools build the skills, guardrails and better ways of working to turn that change into real value.
STARTING WITH
Gemini- Gmail
- Drive
- Docs
- Sheets
- Slides
- Forms
- Classroom
- Meet
Also working across ChatGPT, Claude and modern AI tools.
Real work. Better ways to do it.
Turn these meeting notes into a family communication.
- Meeting notesRaw, unstructured
- GeminiStructure and tone
- Docs draftEnglish + Spanish
- GmailReady to send
- Human reviewA person approves before it goes out
Less rewriting. More time for people.
BETTER WORK
Faster isn’t always better.
Automating the wrong process just makes the wrong process run faster.
Illustrative school example
Admissions
The same admissions process. Three ways to approach it.
AI helps with the work. The process stays the same.
- Receive inquiry
- Enter family information
- Review application
- Request missing documents
- Follow up with family
- Schedule visit or interview
- Prepare review and decide
- Communicate the decision
8 steps → still 8
4 steps · fewer handoffs · less waiting
- Capture
Inquiry and application enter one workflow automatically.
- Check & prepare
Rules validate the information and AI summarizes the case.
- Decide
Admissions reviews one prepared case and makes the decision.
- Communicate & enroll
The family is notified and enrollment starts on its own.
8 steps → 4
- Manual work
- Automation
- AI
- Human decision
Nobody had to work faster. The process needed less work.
Adding AI to a process doesn’t redesign it.
First improve the work. Then decide where automation, AI and people belong.
BETTER WORK
Not every problem needs AI.
The work should determine the approach.
Automate
Predictable rules and repetitive actions.
“Send a reminder when a form is incomplete.”
AI assist
Drafting, summarising, analysing, adding context.
“Draft a family communication using school context.”
Human judgment
Risk, nuance, relationships, accountability.
“Approve an unusual student situation.”
Redesign / train
When the real problem is the process or how people work.
“Clarify who actually owns the request.”
TRY IT
Try it on a real school process.
One step at a time. Decide where it belongs — or let us sort the rest.
Step 1 of 6
Collect the trip request
Where would you put this step? Choose one.
Learn.Improve.Build.
Three ways we help schools turn AI into better work.
Build practical AI capability and clear guardrails.
Learn through real school work using tools your teams already have.
Rethink the work before automating it.
Map the process, remove unnecessary steps and decide where automation, AI and people belong.
Turn better ways of working into working solutions.
Prototype, deploy and improve useful tools inside the school’s real workflows.
Start with the school. Not the tool.
Talk to usGOVERNANCE & TRAINING
A teacher pastes sensitive student information into a public AI tool.
Public AI tool
Message
- Student name
- Behavior note
- Learning accommodation
- Family information
This information should never leave the institution.
What does responsible AI use require?
Capability, judgment and governance.
Readiness is capability + judgment + governance.
REAL WORK
What this looks like in practice.
Real school problems. Better ways of working. Working solutions.
Facilities request system
Challenge
Facilities requests arrived through different channels and follow-up depended on manual coordination.
What changed
One intake point, automatic routing, clear ownership and automatic notifications — built inside the tools the school already had.
Built with
- Forms
- Sheets
- Apps Script
- Gmail
Outcome
- One intake point
- Automatic routing
- Clear ownership
- Status visibility
Key insightNo AI required. Sometimes the right answer is a better system.
No AI required
TOOLS & CAPABILITIES
Tools change. Capabilities last.
We start with Google Workspace + Gemini and work across modern AI, automation and build tools when the work calls for them.
What your school actually needs
Fluency
Understand what AI can and cannot do.
Judgment
Know when to use AI, automation or people.
Process thinking
Improve the work before automating it.
Building
Turn a need into something that works.
Capabilities first. Tools second.
AI products available to your teams
ChatGPTGeminiClaude
Microsoft CopilotNotebookLMPerplexity
MagicSchool AIKhanmigo
Google AI StudioApps Script
AppSheet
Lovable
Looker Studio
Microsoft CopilotNotebookLMPerplexityMagicSchool AIKhanmigoGoogle AI StudioApps ScriptAppSheetLovableLooker StudioChoose the capability the work requires
Compare ideas, reason through decisions and develop stronger questions.
Google Workspace + Gemini
Where most schools already work.
- Gemini
- NotebookLM
- Gmail
- Drive
- Docs
- Sheets
- Slides
- Forms
- Meet
- Classroom
Google Build & Automation
Extend the ecosystem your school already uses.
- Apps Script
- AppSheet
- Google AI Studio
- Looker Studio
Additional AI & Build Tools
Useful when the work calls for a different capability.
- ChatGPT
- Claude
- Perplexity
- Microsoft Copilot
- Lovable
The ecosystem matters less than choosing the right capability for the task.
Product names and marks belong to their respective owners. Their inclusion does not imply partnership, endorsement or certification.
ABOUT
Education experience. Technology capability. Operational perspective.
Richard Colter
Digital Transformation & Operations
Educator and builder helping schools turn technology into useful practice.
LET’S TALK
What should work better?
Tell us where your team is spending time, getting stuck or trying to do something differently.